Why can't I withdraw my bitcoin?

As Carrot is still being developed, we expect that there will be a few hiccups. We kindly ask our users to send a screenshot or a report of what the issue may be to support@earncarrot.com and our team will work quickly to resolve this issue. 

Another possible reason may be that your account has been blocked from withdrawing for violating Carrot's Terms of Service.  In these cases, we've reviewed the behavior of your account and determined that there is some type of suspicious activity.  Common violations are using a risky or disposable email domain, having multiple accounts per device, or irregular bot-like behaviors.  If you feel like this is in error, please email support@earncarrot.com.

Still need help? Contact Us Contact Us